Shipping and Returns - Kept Simple!

We keep things simple.

In a hurry? Explore our range of dildos available with next-working-day delivery when ordered within the stated cut-off time.

If you want your order fast, go for next working day delivery at £9.99. If you are happy for it to wander its way to you in around 2 to 4 days, that will be £4.99.

Spend over £100 and get next-working-day delivery for free! Where possible we will send it next working day. You need to order before 2pm for this to happen.

To get Free Standard Shipping (2-4 working days) then spend over £50.00

If you have splashed out and are in a rush, it is worth choosing the £9.99 next working day option just to be safe. If you do choose the next day delivery option, please note, orders after 2pm will be shipped on the next working day.

When it comes to returns, we offer a satisfaction guarantee. We are a sex toy website and we know some of you are adventurous souls. That said, we will not accept worn undergarments, even though someone somewhere would probably pay good money for them. We will not, obviously.

The full returns and refunds policy is here.

Pop your return in the post using the return slip in your delivery package. Once it arrives back at our depot, we will sort your refund.

If you have any problems or just fancy a chat about your order, drop us an email at hello@buzzy.co.uk